Absolutely! At CaptureFilm, we take pride in delivering quality products. Each vintage camera undergoes thorough testing to ensure it's in perfect working condition before being offered for sale.

In the rare event of receiving a faulty camera or encountering issues, please notify us within 7 days of receiving the item. Returns or exchanges are accepted within this period. After 7 days, unfortunately, we cannot offer refunds or exchanges.

As our cameras are vintage and pre-owned, we do not provide a warranty. However, we are transparent about the condition of these items, ensuring they are in optimal condition upon sale.

Customers can return products within 7 days of receiving authorization. Return shipping charges are the responsibility of the customer. The refund will not include shipping charges, as they are non-refundable. To ensure a smooth process, please return items within the specified timeframe.

While we do ship internationally, buyers are responsible for any import taxes, duties, or customs charges. Unfortunately, we cannot refund customs charges, or import duties/taxes in the event of an international order being returned to us.

Yes, you will receive a tracking number once your order is shipped. This allows you to monitor the progress of your shipment.

Our product listings are regularly updated to reflect our current inventory. However, vintage items are unique, and availability may change. Feel free to contact us if you have specific inquiries about our current offerings.

We accept various payment methods, including major credit cards and other secure online payment options. Our checkout process is designed to ensure a secure and convenient transaction for our customers. Additionally, we offer the option of cash on delivery for certain locations and orders. If you prefer this payment method, please have the exact amount ready for our delivery personnel, as they will not be able to provide change.

Currently, CaptureFilm operates as an online store, providing the convenience of browsing and purchasing vintage cameras from the comfort of your own space. We don't have a physical storefront at this time. For your assurance, before your vintage camera is shipped, we provide a clear video showcasing the camera and its condition. We believe in transparency and want you to be confident in your purchase with us. If you have any specific requests or questions, feel free to let us know, and we'll be happy to assist you.

A: Absolutely! If you're in search of a particular vintage camera that is not currently listed, let us know, and our dedicated team will make every effort to source it for you. Once located, we can offer you the option to pre-order the camera to secure it for your purchase. Feel free to reach out through our "Contact Us" page with the details of the camera you're seeking, and we'll do our best to assist you. We believe in providing a personalized experience to meet your unique preferences.